About

I was so fed up of poor user recruitment, I decided to do something about it!

Lisa Duddington, Founder
Global UX & Research Leader | C-Suite Advisor | Keynote Speaker & Author

As a researcher, I was constantly let down by user recruitment agencies. It was costing me additional time, money, and affecting my reputation; making me look bad in front of stakeholders.

Research is a science. Poorly screened participants can invalidate your data.

No-shows were a huge problem, especially when I was running focus groups where rescheduling wasn't an option. Nowadays, online screening means the quality of users can be really poor and many are overused. There are often not enough measures put in place to screen people accurately. All these factors skew and at worst invalidate your hard earned data.

Did you know most of our projects have 100% attendance?

So, I founded I Need Users for people like me who need user recruitment they can rely on and who value the importance of thorough screening in ensuring your research is of the highest standard and your data valid.

Our methods ensure that no-shows are rare. We also treat our users exceptionally well so they leave with a great experience of your research and brand.

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About I Need Users

Founded in 2017 by UX research expert Lisa Duddington, I Need Users is trusted by brands around the world to reliably fulfil their participant recruitment needs. We are incredibly proud of our 100% project success rate.
© 2025 I Need Users, owned by Prestige UX Ltd registered 13502313